Last Updated: May 26, 2025
Author: James Whitmore
Mad Casino is a new online gambling platform launched in 2025 that operates outside of Gamstop – making it an attractive non Gamstop casino option for UK players seeking more flexibility. Operated by Softon Ltd under an offshore Anjouan license, Mad Casino delivers a large game library, huge bonuses, crypto-friendly banking, and a modern user experience without the usual UKGC restrictions. Below, we break down Mad Casino’s offers, services, and how it positions itself as a casino not on Gamstop.
Mad Casino greets new players with massive multi-deposit bonuses tailored for both casino play and sports betting:
777% up to £7,500: This flagship offer is spread across your first five deposits, combining to a total 777% bonus (up to £7,500). For example, the first deposit gives 200% up to £500, followed by 150% up to £1,000 on the second, 150% up to £2,000 on the third, 100% up to £3,000 on the fourth, and 177% up to £1,000 on the fifth. A minimum deposit of around £15–£20 is required to trigger each stage. The slots bonus package is designed purely for slot games, with wagering requirements of 30× the bonus amount and an expiry (usually 14 days) applied. (Note: Some sources also mention 100 free spins included on selected slot titles as part of this package.)
250% up to £3,500: Players who prefer sports betting can opt for a separate welcome deal totaling 250% in bonuses (up to €3,500) across the first three sports bets or deposits. For instance, the first part is a 100% match up to £500, followed by 50% up to £1,000 and 100% up to £2,000 on subsequent deposits. Sports bonuses come with a lower 15× wagering requirement and must be wagered on odds of 2.0 or higher, making this package fairly player-friendly for bettors.
Mad Casino keeps excitement high with regular promotions for returning players. Notably, there’s a Weekly Slots Reload package offering a total of 550% up to €7,500 in bonus funds spread across specific days. For example, a typical week might include a Wednesday 100% up to €1,000, Friday 200% up to €1,000, Saturday 150% up to €2,000, and Sunday 100% up to €3,500. Each of these requires a qualifying deposit (around €20) and carries the same 30× wagering on the bonus. Sports fans aren’t left out either – every Friday a Sports Reload Bonus of 100% up to €1,000 is available, with a 15× rollover on odds 2.0+ similar to the welcome offer.
Loyal players can earn cashback on losses and other perks through Mad Casino’s VIP program. While the site doesn’t publish a formal tier structure, customer support indicates that active players are eligible for personal account managers and bespoke bonuses, including cashback deals. Some reviews note a cashback around 10% on losses for high-tier or VIP players. As you play regularly, you may be contacted with VIP offers (since there are no fixed levels, the rewards are customized to your activity). This flexible VIP approach means no strict ladder to climb – consistent play alone can yield benefits like faster withdrawals and exclusive bonus drops.
Mad Casino’s bonuses are very generous – far above what UK-regulated sites typically offer. The high match percentages (e.g. 200%+ matches) and large total caps are possible because the casino is outside UKGC rules. Just keep in mind the wagering requirements (30× for casino offers and 15× for sports) and any betting limits (e.g. max £2 per bet while wagering a bonus) before you jump in.
Mad Casino boasts a wide library of games covering online slots, live dealers, and more. With over 2,000 titles on the platform (some sources claim 3,000+), players have no shortage of choices:
Slots are the main attraction, comprising the majority of Mad Casino’s catalog. You’ll find 2,000+ slot games ranging from classic fruit machines to modern video slots and jackpots. The casino features popular hits like Big Bass Bonanza, Madame Destiny Megaways, Gates of Olympus (all by Pragmatic Play), among others, which are prominently displayed as “Popular slots”. Game providers include well-known studios such as Pragmatic Play, Microgaming, Blueprint Gaming, Wazdan, Habanero, RubyPlay, Platipus, Hacksaw Gaming, and more. This means players can spin everything from high-volatility Megaways slots to casual 3-reel games. While top-tier brands like NetEnt or Yggdrasil were mentioned by some reviewers, the confirmed list leans more toward providers popular in international markets (including emerging titles and even exclusive “Mad” themed games). Progressive jackpot seekers will also find titles with large prize pools – one review noted a “Mega Madness” jackpot slot with a pot around £1 million.
For those who enjoy classic casino tables, Mad Casino offers a selection of virtual table games as well. You can play different variants of blackjack, roulette, poker, and baccarat against the computer. For example, titles like Blackjack Pro, European Roulette, and Texas Hold’em are available with crisp graphics and favorable RTPs (Blackjack Pro offers around 99.5% RTP). While the site did not have a clearly labeled “Table Games” section during one review, these games are present, likely searchable or categorized under the general casino section. In total, expect a few dozen RNG table game options (roughly 50+ noted by one source) covering all the classics, which should satisfy casual table game players.
Mad Casino also features an immersive Live Casino section where real dealers run the games via video stream. There are live blackjack, roulette, baccarat, and game show tables open 24/7. Notable live offerings include games like Lightning Roulette, Baccarat Squeeze, Dream Catcher, and even newly popular titles such as Mega Wheel and Mega Sic Bo. These live games are provided by specialist studios – the platform lists providers such as Vivo Gaming, 7Mojos, XPro, and even Pragmatic Play Live (which offers the “Mega” series games). The live dealer suite comprises around 30+ tables catering to various bet limits, so both low-stakes and high-roller players can find a seat. All live streams are in HD and deliver a realistic casino atmosphere, with interactive features like chatting with the dealer. This live dealer lineup is impressive for a new casino and ensures you can experience the thrill of real-time casino play from home.
In addition to slots and tables, Mad Casino includes some extra game types. Scratch cards and arcade-style games are mentioned as specialty options – for instance, a themed scratch card like Lucky 7s or a quirky mini-game such as a Mad Miner digging game for instant wins. The site also has virtual sports betting games (computer-simulated races/matches) for a quick alternative to real sports. These provide fun diversions and can break up the routine if you want a change of pace between slot sessions.
The game selection is diverse and plentiful, especially for slots enthusiasts. With over a couple thousand titles and new games added monthly, Mad Casino can keep even frequent players entertained. The inclusion of a robust live dealer section gives it an edge over many other non Gamstop casinos that might lack live games. Keep in mind that because Mad Casino is an independent/offshore site, some big-name game providers (e.g. Playtech or NetEnt) might be absent, but the casino makes up for it with a broad mix of other quality studios.
In addition to casino games, Mad Casino also offers a complete sports betting platform – a feature not all new casinos provide. The Mad Casino sportsbook allows you to wager on a wide range of sports and even esports:
Players can bet on popular sports such as football (soccer), tennis, basketball, volleyball, and even niche options like water polo and handball. The coverage includes major leagues and events worldwide, so UK punters can find Premier League or Champions League football markets, for example. On top of traditional sports, an eSports section is available, letting you wager on competitive gaming matches (titles like CS:GO(Counter-Strike 2), Dota 2, etc.) – a modern touch for younger bettors.
The sportsbook interface is integrated into the Mad Casino site (accessible via the “Sports” menu tab). It features live odds and in-play betting, allowing you to place bets as matches unfold. The platform supports various bet types – singles, accumulators, system bets – with competitive odds. Because the site isn’t tied to UK regulations, you may also find fewer restrictions on markets and promotions. In fact, the dedicated sports welcome bonus (250% up to £3,000) gives sports bettors a large bankroll boost to start with, something rarely seen on UK bookies. Regular sports reload bonuses (such as the Friday 100% up to €1,000 offer) further enhance the value for ongoing betting.
While specific details depend on the event, Mad Casino’s sportsbook does support live betting (in-play wagers). You can bet on matches as they happen, with odds updating in real time. Some esports and smaller matches might even have live streaming or graphic visualizations. The sportsbook interface is user-friendly, and because it shares your casino wallet, it’s seamless to switch between slot spins and sports bets.
Having a sportsbook makes Mad Casino a one-stop gambling site – you can enjoy slots and tables, then place a bet on tonight’s football match, all under one account. This broad offering is a big plus for players who want both casino games and sports betting without joining separate sites. It’s worth noting that a recent review hinted that the sportsbook feature was a new addition expected in 2025 – as of now, it is live and offers plenty of markets, showing Mad Casino’s commitment to expanding its platform.
Mad Casino supports a variety of payment methods, accommodating both traditional and cryptocurrency users. This flexibility is a hallmark of non Gamstop casinos, and Mad Casino excels in offering fast, convenient transactions:
Players deposit and withdraw using major credit and debit cards like Visa, MasterCard, and even American Express. The casino also supports e-wallets such as Skrill and Neteller, along with prepaid vouchers like Paysafecard for both deposits and withdrawals. Bank transfers are also available for those who prefer direct transfers. The platform operates multi-currency wallets: you can hold your account in currencies such as Euro (EUR), Canadian Dollar (CAD), Russian Ruble (RUB), Kazakhstani Tenge, Azerbaijani Manat, or Belarusian Ruble among others. (GBP may not be a listed account currency, but UK players can deposit in GBP via cards, which will be converted to one of the supported currencies, typically EUR.) This broad currency support shows Mad Casino’s international reach, especially focusing on European and CIS markets.
A big selling point is the ability to use cryptocurrencies. Mad Casino accepts Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Tether (USDT), USD Coin (USDC) and possibly other crypto coins for deposits and withdrawals. Crypto transactions are processed quickly – deposits are near-instant and withdrawals can be completed within minutes once approved. There are no crypto processing fees, allowing players to enjoy almost “blazing-fast crypto withdrawals” compared to traditional banking.
Mad Casino keeps entry easy with a low €10 minimum deposit, allowing players to start small. Withdrawals, however, begin at €100 for all methods, which might feel steep for casual users. Daily withdrawal limits are set at €1,000, and the weekly cap is €2,000—figures that may not suit high rollers. Still, VIP players have the option to negotiate significantly higher limits, reportedly up to €4,000 or even €8,000 per day. This flexibility is a major perk for loyal or big-budget users. On the deposit side, the casino accepts large transactions—some sources mention single deposits up to £50,000, providing plenty of headroom. While the withdrawal minimum is higher than some may prefer, Mad Casino balances that with fast processing times and a flexible approach for VIPs, making it practical for both casual and serious players alike.
Mad Casino aims for quick payouts, especially via e-wallet and crypto. In many cases, withdrawals are advertised to be processed within 0–24 hours. In practice, the casino’s finance team may take up to 3 banking days to approve a withdrawal request, particularly for first-time cashouts or larger sums. Once the team approves your request, crypto payouts reach your wallet almost instantly—often in under 10 minutes. Card or bank withdrawals usually take an extra 1–3 days to arrive. Mad Casino charges a small processing fee on some payouts. For example, you may pay £1.50 on fiat withdrawals, which, while small, can feel a bit “cheeky.”. Cryptocurrency transactions are typically fee-free on the casino’s side (you’d only pay any standard network fees).
As a non-UK operator, Mad Casino lets you register and deposit without submitting ID upfront. You can start playing within minutes—no delays or documents required at the beginning. However, if you request a withdrawal or trigger any unusual activity, the casino asks for standard KYC documents. This includes a valid photo ID, proof of address, and evidence of payment method ownership. The minimum withdrawal threshold of €100 usually triggers this verification step. Mad Casino clearly outlines these requirements and offers support to make the process straightforward. Though the sign-up process is quick and convenient, the platform still follows essential verification practices to prevent fraud and meet licensing obligations. In short, you get fast access but will need to verify before cashing out—balancing convenience with necessary security.
In terms of overall banking experience, Mad Casino is crypto-friendly and offers convenient options for UK and international players. The ability to use credit cards (even those banned in UK gambling like Amex) and crypto gives it a flexibility that Gamstop casinos don’t have. Just plan your withdrawals accordingly due to the €100 minimum and weekly caps, and you’ll find the payments system straightforward.
Mad Casino operates as a non GamStop casino under a license from the Anjouan Gaming Authority. This license (issued in 2024) confirms that the casino is officially regulated. The platform is run by Softon Ltd., a Cyprus-based operator that also manages related brands like Betzter. Anjouan’s licensing may be less familiar than UK or EU authorities, but it enforces key standards. Players benefit from a legitimate regulatory framework that oversees fairness and can mediate disputes if issues arise.
Data protection is a priority at Mad Casino. All website traffic is secured using HTTPS and SSL/TLS encryption, safeguarding personal and financial data. The casino’s systems comply with industry-standard security protocols to prevent unauthorized access. Fair play is ensured by certified game randomness. All game providers hold valid RNG (Random Number Generator) certificates to guarantee fair and random outcomes. These measures mean games are regularly audited for fairness, and players can trust that outcomes aren’t rigged. Mad Casino also follows strict KYC procedures and anti-fraud policies. These add extra layers of security for player accounts and transactions.
Mad Casino includes built-in responsible gambling tools to help players stay in control. Players can set deposit limits, cooling-off periods, and request self-exclusion directly on the site. Because the casino is not on GamStop, it isn’t part of the UK’s self-exclusion network. Players must therefore manage their own limits and gamble safely. The provided tools and support resources reflect the casino’s commitment to player well-being. Ultimately, enjoying Mad Casino responsibly is each player’s responsibility, and the site provides the means to do so.
Overall, Mad Casino is secure and licensed, but players must gamble responsibly.
Because Mad Casino is not on Gamstop, UK players who have self-excluded via Gamstop need to be cautious – that self-exclusion will not automatically carry over to this site. However, Mad Casino does implement its own robust responsible gaming measures to help players stay in control:
Players can self-exclude from Mad Casino by contacting support (e.g., via email). The casino allows for both temporary and indefinite self-exclusion. Once you request a self-exclusion, Mad Casino will block your account and stop all promotional communications. They adhere to the request strictly, and you won’t be able to re-open the account until the set exclusion period has expired. This is crucial for anyone who feels their gambling is becoming problematic – even outside Gamstop, you have an avenue to cut yourself off for a while.
For shorter breaks, Mad Casino offers a Cool Down period feature. You can freeze your account for as little as 1 hour up to 48 hours. During a cool-down, you cannot deposit or wager, though you can still log in to withdraw any balance. This tool is useful if you need a quick timeout to refocus, without the longer commitment of self-exclusion.
In your account settings, you can set various limits on your gambling. This includes daily, weekly, or monthly deposit limits, limits on losses, wager amount limits, and even session time limits. For example, you could cap your deposits at £50 per week or limit any single bet to a certain amount. These customizable limits prevent overspending and let you adjust them to match your budget and comfort level. If you try to exceed a set limit, the system will prevent it, thus enforcing a level of discipline automatically.
Mad Casino provides access to your detailed gambling history. Players can review past transactions, deposits, bets, and withdrawals easily. This transparency lets you audit your own play and spending. By keeping an eye on how much time and money you’ve spent, you can make more informed decisions about your gambling habits.
On its website footer and responsible gaming page, Mad Casino likely provides links to external help organizations (common ones include GamCare, GamblingTherapy, BeGambleAware). These resources offer free counseling and support for gamblers seeking help. While not under UKGC mandate, Mad Casino appears committed to encouraging responsible play rather than exploiting players. Anjouan’s licensing standards also encourage providing such support tools.
In essence, Mad Casino positions itself as a Gamstop alternative but not an irresponsible one. The presence of self-exclusion and other tools shows that the casino acknowledges its duty of care. UK players who choose to gamble here should proactively use these tools if needed, since the onus is on the individual once outside the UK’s centralized Gamstop system. Always remember: the flexibility to play on non Gamstop sites comes with the responsibility to manage your gambling habits wisely. Mad Casino gives you the means to do so.
Mad Casino delivers a modern, mobile-friendly gaming experience that caters to players who like to play on the go. The platform is designed to be accessible on desktop, tablet, and smartphones without losing functionality or speed:
The site features a sleek, dark-themed interface with vibrant neon accents (purples and greens) for a “high-voltage” look. The design balances a flashy casino vibe with clarity – menus and game categories are easy to navigate. A simple top menu lets you switch between Casino, Live Casino, Sports, and Promotions with one tap. Because of this intuitive layout, users can find games or support quickly. Pages and game lobbies load very fast, and even on slower internet connections the site performs smoothly. This indicates good optimization under the hood.
There is no dedicated Mad Casino app to download on iOS or Android (as of now), but the website itself is fully responsive. Playing from your mobile browser (Safari, Chrome, etc.) is seamless. The mobile site retains all features – you can register, deposit, claim bonuses, play games, and contact support just as you would on a PC. Games are built in HTML5, meaning slot and table game interfaces adjust to smaller screens automatically. During research, users noted the mobile experience is just as good as desktop, with touch controls and swipes making it easy to spin slots or place bets. Whether you’re on an iPhone, Android phone, or tablet, Mad Casino’s lobby and games run without hiccups.
Mad Casino’s platform is described as fast and lightweight. It’s designed for quick load times, which is crucial for live betting and live dealer streams. The casino even claims it’s suitable for on-the-go play “whether you’re on the Tube or the sofa”. In practice, games launch quickly, and live streams remain stable on mobile data. The search function and filters help you find games by provider or name easily, and there’s no annoying lag when switching between sections (like going from Casino to Sportsbook).
The site interface supports multiple languages, reflecting its international reach. You can use Mad Casino in English, German, French, Dutch, Russian, Kazakh, Azerbaijani, or Uzbek, among others. This is great for non-English speakers and shows the site is targeting various regions. The English version is the default for UK players, and all terms and customer support are available in English. For certain other languages, automated translation may be used in support chats, but the website text is professionally translated for each locale.
The user experience (UX) at Mad Casino is very positive. It’s a no-frills, high-functionality approach: you won’t get lost in unnecessary sub-menus or be overwhelmed by ads. Important information (like bonus terms or account details) is easy to find. There is a FAQ section and a one-click access to support if you have questions. The combination of a flashy theme with practical layout means the casino feels fun yet is simple to use. Even new players will find it straightforward to sign up and start playing within minutes, which aligns with Mad Casino’s goal of “fast-access” play.
In summary, Mad Casino scores well on mobile compatibility and general usability. It doesn’t matter if you’re playing on a laptop at home or your phone during a commute – the experience remains consistent and enjoyable. While a native app might be a nice addition in the future, the current web-based platform does the job excellently for a modern online casino not on Gamstop.
Mad Casino provides 24/7 customer support, ensuring that help is always available whenever you need it. The support team is known to be responsive and helpful, which is essential for any reputable casino:
The fastest way to get assistance is through the live chat feature. Live chat is available 24/7 and is staffed by agents who are familiar with the needs of UK players. In practice, response times on chat are very quick – one review noted that agents typically respond within 60 seconds of initiating a chat. During our research, we found the live chat agents to be polite, knowledgeable, and efficient in solving queries. Whether you have a question about a bonus, need help finding a game, or encounter a technical glitch, the chat reps are quick to assist. This round-the-clock availability means even if you’re playing late at night, you won’t be left stranded with an issue.
For less urgent inquiries or more detailed requests, you can reach Mad Casino via email. The support email provided is support@madcasino.io. Email queries are usually answered within a few hours; one source mentions replies coming in under 4 hours on average. If you have to send verification documents for KYC, for example, email might be the channel to use. The team’s written responses are clear and thorough. There is also a dedicated complaints email address (often something like complaints@madcasino.io) if you need to escalate an issue, as per their licensing procedure.
Some sources indicate that Mad Casino offers a telephone support line, including a UK toll-free number (reported as 0800-MAD-WINS) for customer service. However, this may depend on the region and current operations – not all reviews confirmed the phone support. If available, a toll-free UK number is a great addition for players who prefer speaking to someone directly. In absence of phone support, the live chat sufficiently covers immediate needs.
The general quality of Mad Casino’s customer support is high. Agents are friendly and “razor-sharp” in addressing questions. The support team appears well-trained on the casino’s offerings (bonuses, account issues, etc.) and can guide players through any problems, whether it’s a bonus not crediting or how to make a withdrawal. Additionally, because the site serves multiple countries, the support utilizes a translation tool for non-English inquiries. This means if you chat in French or another supported language, they can still assist effectively. For English-speaking UK users, communication is seamless and culturally aware. It’s also worth noting that having 24/7 support is a significant advantage over some UK casinos that might have limited hours – here you get round-the-clock service which aligns with the casino’s global approach.
Mad Casino offers a detailed FAQ section on the website. It covers common questions about deposits, withdrawals, bonuses, and account management. The FAQ can often resolve basic queries without needing to contact support. For anything not covered, the support team is just a click away.
Overall, Mad Casino’s support is reliable and accessible, giving players peace of mind that any hitches in their experience can be quickly resolved. The combination of live chat, email, and possibly phone support, along with an informative FAQ, reflects a commitment to customer care. This is especially reassuring when playing at an offshore casino – responsive support is a must-have, and Mad Casino delivers on that front, helping it build trust with its community.
Mad Casino’s identity as a casino not on Gamstop is central to its appeal for many UK players. Here’s how it positions itself and the advantages it offers to those seeking Gamstop alternatives:
Gamstop is a UK self-exclusion program that, once activated, blocks you from all UK-licensed gambling sites. Because Mad Casino is not part of Gamstop, it provides an option for players who have completed a Gamstop period or who want to play without that blanket restriction. This means if you are currently self-excluded via Gamstop but feel ready to gamble again (or perhaps self-excluded unintentionally), Mad Casino is accessible. UK players can register freely, as the site does not fall under UKGC jurisdiction that mandates Gamstop integration. This “off the grid” status is a double-edged sword: it offers freedom to play, but also places responsibility on the player to gamble responsibly (as discussed in the responsible gaming section). For many, the freedom is a big plus.
Mad Casino’s promotions far exceed what UK-regulated casinos typically offer. UKGC rules have grown strict about bonus advertising, limits on wagering, etc., so UK casinos often have modest welcome bonuses. In contrast, Mad Casino’s 777% welcome package and regular 100%+ reload bonuses are hugely attractive. UK players looking for bigger bang for their buck will find this at Mad Casino. The lack of UK bonus restrictions (like no “buy-in” limits or cap on bonus amounts) means more generous rewards. Of course, terms still apply, but for bonus hunters, a non Gamstop site like this is a treasure trove of value.
Since 2020, UKGC casinos have been forbidden from accepting credit card payments. Mad Casino, operating offshore, allows credit card deposits including Mastercard, Visa, and even Amex. This offers UK players a payment flexibility they don’t get domestically (though one should still use credit responsibly to avoid debt). Additionally, the acceptance of cryptocurrency is a big draw. UK casinos do not accept crypto, but at Mad Casino you can bet with Bitcoin or other coins easily. Crypto gambling appeals to those who prefer privacy, low fees, and fast withdrawals – it’s part of Mad Casino’s strategy to attract a modern, tech-savvy crowd. Essentially, players have more banking options and fewer limitations on an international site like this.
Mad Casino emphasizes quick access – “no long sign-up or ID verification process required”. For UK players used to uploading documents and waiting for approval on local sites, this is refreshing. You can create an account in a minute or two and jump straight into playing. This low friction entry is a selling point for those who want instant entertainment. It’s an example of the convenience offered by non Gamstop casinos: they streamline the user onboarding since they’re competing on a global scale for players’ attention.
UK-regulated casinos have imposed certain limits (for example, some have slot spin speed restrictions or max stakes due to UKGC recommendations). Mad Casino, by virtue of being outside that system, typically allows the games to run in their original form – no artificial spin delays and often higher bet limits, which high-stakes players might prefer. The game library also can include titles that might not be certified in the UK. For instance, Mad Casino has games from a variety of international providers, some of which don’t operate under UK license. This widens the selection beyond the more common titles found at every UK site. If you’re looking for something novel or “underground” in terms of casino games, sites like Mad Casino have an edge.
Many UK players search for “casinos not on Gamstop” because they want to circumvent self-exclusion. Mad Casino indeed provides that opportunity, but it also encourages responsible gambling through its tools. The casino uses a business-casual and fun tone—slogans like “Unleash the thrill” show it promotes an exciting, player-friendly brand over a restrictive one.. The platform tries to build trust by highlighting fairness (licensed, RNG tested) and offering support if things go wrong. For UK players who feel stifled by UKGC rules or who want to play with fewer constraints, Mad Casino positions itself as a safe haven to enjoy gambling freely, while still providing channels to stay safe (a balance between freedom and responsibility).
Mad Casino ranks as a top non Gamstop casino for UK players seeking freedom and variety. It combines offshore flexibility: big bonuses, fast access, and multiple payment methods, with the reliability players expect from established platforms. The site caters to UK users with GBP bonuses, familiar games, and toll-free support. This focus shows Mad Casino understands what British players want in a Gamstop alternative. If you're exploring non Gamstop options, Mad Casino is worth your attention. It offers excitement and choice without UKGC restrictions. Just remember to play responsibly and set your own limits. With the right approach, Mad Casino can deliver a fun and secure experience. It's already becoming a standout in the 2025 non Gamstop scene.